Service Manager - Charging Infra
Exponent EnergyNew Delhi, India
Posted October 9, 2025
Full Time
About the Company
Exponent simplifies energy for EVs, focusing on building the e^pack (charging station) and e^pump (battery pack) for 15-min rapid charging.
Job Description
As a Service Manager - Charging Infra, you will design end-to-end processes for charging station operations, maintenance, service response, and field team workflows, and work with various teams to ensure seamless execution and high-quality customer experience.
Requirements
- Process Definition & Implementation
- Drive Visibility and Cross-Functional Resolution on Customer Experience (CX) Issues
- Streamline Cross-Team Program Management Across various network programs
- Change Management & Training
- Vendor & Partner Standardization
Benefits
- Opportunity to work with a team of passionate builders in the EV industry
- Opportunity to contribute to the growth and scaling of Exponent
- Collaborative and dynamic work environment