Systems Engineer

Role Overview

BMB Solutions is looking for a Level 2-3 Engineer specializing in IT support, projects, equipment, licenses, and products. This employee will provide remote and onsite customer support in a Managed Services Provider environment.

What You Will Do

Provide engineering support for IT upgrades and implementation projects, provide tier 2-3 technical support for client environments, administer and troubleshoot network infrastructure, and administer Microsoft 365 environments.

Why It Might Be a Fit

Over 4 years of experience in tier 2-3 technical support, basic Microsoft 365 administration, network administration and troubleshooting, excellent customer service skillset, and ability to work in a Managed Service Provider environment.

Requirements

• Over 4 years of experience in tier 2-3 technical support
• Basic Microsoft 365 administration
• Network administration and troubleshooting
• Excellent customer service skillset
• Valid driver's license and reliable transportation

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA account options
• 401k retirement account access with employer matching
• Paid sick leave and/or other paid time off
• Annual compensation: $80,000 - $115,000