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Job description
As Fable’s first Support Engineer, you will own the end-to-end technical support experience for our customers. You’ll serve as the primary technical point of contact post-sale, partnering closely with Technical Account Management, Sales Engineering, Product, and Engineering to ensure customers successfully deploy, adopt, and scale the Fable platform.
Troubleshoot complex issues, guide customers through integrations and implementation questions, and build the systems and processes that allow support to scale as we grow.
This is a foundational role with significant visibility and impact across the company. You will have the opportunity to build and define the support function from the ground up and work closely with cross-functional teams.
Company
Tech, Software & IT Services • Corporate Services
Fable Security is a leading provider of a human risk platform designed to proactively mitigate cybersecurity threats by influencing employee behavior. The company’s agentic platform analyzes employee data to identify risky actions and automatically delivers targeted interventions in real-time, directly within the employee's workflow. Fable Security offers a scalable solution for organizations seeking to reduce their attack surface and improve their security posture through a people-centric approach. By focusing on behavior change, Fable empowers employees to become a stronger first line of defense against evolving cyber risks, offering a unique value proposition beyond traditional security tools.
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