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Job description
We are hiring a Support Engineer to be the first point of contact for our customers, handling any problem, calming the room, and turning support into a competitive advantage. You'll work directly with the CTO and CEO, and have real ownership from day one.
You'll be the first responder, triaging every incoming ticket, diagnosing and reproducing issues, and shipping fixes. You'll also build internal tools, automation, and customer-facing self-serve systems.
You'll have high agency, working with a small, intense, and highly collaborative team. You'll have the opportunity to shape how millions of engineers and leaders understand engineering work.
Company
Tech, Software & IT Services
Weave is a developer-focused company revolutionizing engineering measurement through machine learning. The company's core offering analyzes pull requests to provide data-driven insights into development time, AI utilization, and potential opportunities for AI assistance. Weave empowers engineering teams to optimize workflows, improve efficiency, and gain a clearer understanding of their development process. By quantifying the impact of AI and identifying areas for improvement, Weave helps organizations make informed decisions and maximize developer productivity.
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