Technical Support Engineer
Five9Chennai, Tamil Nadu, India
Posted January 28, 2026
Full Time
About the Company
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Job Description
Join Five9 as a Technical Support Engineer to bring joy to customer experience. We celebrate diversity and foster an inclusive environment.
Requirements
- Understand omni channel communication technologies and their role in the contact center
- 2+ years of experience as a product support engineer
- Good listening and comprehension skills
- Quick on your feet while consultatively working with the end customer to implement the solution
- A natural ability to dig in and resolve technical issues in a structured manner
- Hands-on experience on log analysis and troubleshooting
- Familiarity with IP Networking, SQL, REST APIs, and Linux
- Experience working with one or more contact center software suites
