Technical Support Advisor 1st Line IT

We're Hiring – Technical Support Advisor 1st Line. We're a dynamic tech provider empowering over 30,000 businesses nationwide. In this role, you'll provide first-class customer service to our customers through handling of first line service queries.

Requirements

• Customer service focused with an excellent telephone manner.
• Ability to deliver clear and articulate information to customers and colleagues.
• Data gathering and analytical skills.
• Target focussed and able to prioritise tasks/escalations to meet deadlines.
• Accurate numeracy, written and data entry skills.

Benefits

• Generous Holidays: 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Paid volunteering days to support causes you care about.
• Referral Rewards: earn money for bringing great talent to our team.
• Social Events: join in on regular social events and connect with your colleagues.