Partner Solutions Engineer
FrontSan Francisco, California, United States
Posted March 20, 2026
Full Time
About the Company
Front is an AI-powered customer service platform that empowers companies to deliver high-quality automation while maintaining human control. Offering SaaS solutions for email collaboration, customer service management, and shared inboxes, Front helps over 9,000 businesses scale exceptional service, enhance team collaboration, and gain valuable insights to improve the customer experience.
Job Description
Front is looking for a Partner Solutions Engineer to join a world-class Solutions & Services organization. The role involves developing deep technical product expertise and enabling and scaling Front through our partner ecosystem.
Requirements
- 4–7 years of experience in solutions engineering, architecture, or partner/customer-facing roles in SaaS
- Experience working with channel partners, resellers, or system integrators
- Proven success supporting co-sell or partner-led sales motions
- Strong understanding of software design principles and integrations
- Experience with APIs and building solutions across multiple systems
- Ability to communicate complex technical concepts to both technical and non-technical audiences
- Experience with AI-powered features and ability to explain their value and limitations
- Strong collaboration skills across internal teams and external stakeholders
- Willingness and flexibility to travel for conferences and partner events as needed
Benefits
- Competitive salary
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Mental health support
- Family planning support
- $100 per month Lifestyle Stipend
- Wellness Days
- Winter Break