Funnel is hiring a Manager, Account Management to lead the Managed customer segment and drive predictable revenue growth. The role involves building a high-performance team, owning retention and growth outcomes, and operationalizing the Account Manager model.
Requirements
- 5–10+ years of SaaS experience in Customer Success, Account Management, or post-sales revenue roles
- 3+ years of frontline leadership experience
- Demonstrated success managing teams against retention and expansion targets
- Strong forecasting discipline and pipeline inspection experience
- Experience implementing or operating within structured sales methodologies
- Track record of hiring well, coaching effectively, and managing performance rigorously
- Executive-level communication skills and credibility with sophisticated customers
Benefits
- Generous Paid Time Off
- 401k Matching
- Relocation Assistance