L1 Support Hero

GAM Tech is seeking a Full-Time L1 Support Hero to join their team, providing IT support to clients via phone, email, or ticketing system, troubleshooting technical issues, and escalating complex problems when necessary.

Requirements

• Fluency in English (native or bilingual level)
• 1+ years of experience in IT support, help desk, or technical support.
• Basic understanding of Windows, MacOS, Office 365, Active Directory, and networking fundamentals.

Benefits

• Competitive salary with performance-based incentives.
• A work environment with a collaborative team.
• Opportunities for professional growth and development.
• A supportive and dynamic workplace culture.
• The chance to work with cutting-edge technology in a fast-paced industry.