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Job description
Help Desk Technician will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. The role will resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. Resolve technical problems and answer queries by telephone or self-service ticket.
Required skills include customer service, help desk support, and troubleshooting. The role offers opportunities for professional growth, paid education, and certifications.
Company
Tech, Software & IT Services • Public Administration
General Dynamics Information Technology (GDIT) is a global technology and professional services firm that partners with U.S. government agencies, defense, and intelligence communities to deliver end-to-end IT solutions. Leveraging a workforce of 30,000 experts across more than 50 countries, GDIT specializes in digital modernization, AI/ML, cloud computing, cybersecurity, and application development, while also offering services in enterprise IT, network integration, training and simulation, and quantum computing. As a subsidiary of General Dynamics, the company draws on deep aerospace and defense expertise to understand complex operational environments and mission-critical requirements. GDIT’s distinctive value lies in its ability to rapidly translate cutting-edge technology into immediate, mission-relevant outcomes, helping clients build safer, smarter, and more resilient systems.
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General Dynamics Information Technology
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General Dynamics Information Technology
General Dynamics Information Technology