Full-Stack Engineer - Backend focus
GorgiasBelgrade, Central Serbia, Serbia
Posted December 18, 2025
Full Time
About the Company
Gorgias is a Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 brands, Gorgias offers advanced integrations with Shopify to provide personalized customer interactions through live chat, order management, and omnichannel support. The company's conversational AI understands brand policies and customers, transforming support into sales and enhancing the overall customer experience.
Job Description
Gorgias is building the platform that makes conversational commerce real, and we're looking for a Full-Stack Engineer - Backend focus to join our AI Agent team. The role involves designing, building, and scaling our AI-driven platform to power automated e-commerce support and sales.
Requirements
- 4+ years of experience building and maintaining scalable web applications
- Deep expertise in system design, microservices, cloud-native and event-driven architecture
- Strong experience in TypeScript, Node.js, React, and cloud computing platform
- Hands-on experience with monitoring and logging tools (Datadog, Prometheus, OpenTelemetry, etc.)
- Proven ownership over large-scale projects, from design to deployment
- Experience working in a cross-functional, product-focused team
Benefits
- 5-week vacation
- Paid sick leave
- Paid parental leave
- MacBook Pro
- Private health insurance
- Monthly lunch stipend of $300 gross
- Up to €700 (gross) to set up your workstation at home
- Up to €1,500 of learning budget and a FitPass yearly membership