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Job description
Join our fast-paced, collaborative IT team as an experienced IT 1st Line Support Analyst. You'll be the first point of contact for technical issues, resolving most incidents on first contact and delivering excellent customer service.
Provide 1st line support for IT incidents and service requests, troubleshoot video conferencing tools, log and track issues using ITSM tools, and assist with IT projects and system improvements.
You'll have the opportunity to work in a dynamic and rapidly expanding business, with a strong focus on delivering critical infrastructure projects. You'll also have access to a range of benefits, including a health cash plan, life assurance, and a pension scheme.
Company
Construction • Energy & Mining • Real Estate
United Infrastructure Ltd is a leading UK provider of integrated solutions for critical infrastructure, delivering design, construction, acquisition, and ongoing maintenance across water, energy, power, telecoms, and property services. Operating under two core divisions—Utility Infrastructure and Social Infrastructure—the company serves a diverse portfolio of public and private sector clients with expertise in civil engineering, electrical systems, rigging, integration, and commissioning. With a workforce of more than 2,200 professionals, United Infrastructure combines innovative engineering with a commitment to safety, sustainability, and community impact, positioning itself as a trusted partner for complex infrastructure challenges across the nation.
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