Client Experience Specialist (SDQ)
Hire Horatio CXSanto Domingo, Distrito Nacional, Dominican Republic
Posted March 26, 2026
Full Time
About the Company
Hire Horatio CX is a tech-enabled customer support outsourcing firm that partners with high-growth companies to develop and execute comprehensive customer service strategies. Offering a dedicated team for customer experience, call center operations, back office support, marketing campaigns, admin tasks, social media management, and sales support, Hire Horatio enables businesses to focus on their core competencies while ensuring reliable and trusted support services.
Job Description
The Client Experience Specialist is a key member of a purpose-driven team dedicated to supporting prospective and current members within a large-scale, accredited leadership honor society, providing high-quality support through the CARE philosophy, ensuring all interactions are Connected, Attentive, Responsible, and Enthusiastic.
Requirements
- Omnichannel Support
- Performance Excellence
- Inquiry Management
- Relationship Building
- Issue Resolution
- Knowledge Management