Customer Success Manager (all genders)
HRS GroupShanghai, Shanghai, China
Posted September 24, 2025
Full Time
About the Company
HRS is a global tech company specializing in business travel solutions, offering hotel booking, enterprise hotel solutions, and sustainable travel options. As a leader in the industry, HRS simplifies processes for multinational corporations and travelers alike through its extensive global network and local expertise. With offices worldwide, HRS provides innovative billing, payment, and invisible pay services to enhance the travel experience while ensuring cleanliness and safety.
Job Description
HRS is seeking a Shanghai-based Account Executive (all genders) to identify and manage new sales opportunities, understand customer business travel needs, and position HRS solutions. This role requires a strategic mindset, strong communication skills, and a data-driven approach to customer engagement and acquisition. The position is at a mid-senior level, supporting sales and providing consultative support to the enterprise sales team.
Requirements
- Experience in sales or consultative approach for several years.
- Commercial experience in a B2B technology, SaaS, or payment software industry.
- Strategic thinking and proven hands-on mentality.
- Ability to deliver new business strategy.
- Strong analytical skills and negotiation skills.
- Fluent in English and Mandarin.
Benefits
- Competitive salary
- Performance bonuses
- Work equipment and mobility
- Growth opportunities
