German Customer Support Specialist

As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor.

Requirements

• Fluency in English and German
• Minimum 1 year of experience in customer support or technical support role
• Strong foundation in technical troubleshooting
• Ability to understand and use product documentation
• Self-motivation, curiosity, and growth mindset
• Strong customer-first mentality
• Ability to thrive in a dynamic and collaborative environment
• Embodying HEART values and contributing positively to company culture

Benefits

• Full-time position
• Remote work options
• Flexible work arrangements
• Opportunities for growth and development
• Collaborative and dynamic team environment