The RTS Maintenance Technician provides hands-on field support for turn and maintenance operations across the assigned market. This role is responsible for inspecting, troubleshooting, and repairing a wide range of residential systems and components, self-performing the majority of required work to minimize vendor reliance and control costs.
Requirements
- Complete reactive maintenance work orders across the assigned portfolio in a timely and professional manner, prioritizing urgent and emergency requests
- Support turn operations by performing assigned repairs and tasks within Scopes of Work to help meet market-specific turn time targets
- Conduct move-out and move-in property inspections as assigned, documenting property condition, identifying damages, and noting repair needs
- Perform quality control checks on vendor-completed work to verify it meets company standards before sign-off
- Maintain awareness of overall property condition during every visit and take immediate steps to report or correct any unsafe conditions
- Report all major repairs or replacements to supervision prior to any expenditure of funds
- Maintain a manageable work order backlog through efficient scheduling and prioritization
- Document all work performed with photos, notes, and completion details in Property Meld and Site Capture in real time
- Follow the fleet vehicle maintenance schedule; keep assigned vehicle organized, clean, and professionally maintained
- Manage tools and parts inventory, ensuring readiness for daily field operations
- Interact professionally with residents during on-site visits, enforcing lease terms regarding maintenance responsibilities and access requirements
- Conduct all work in accordance with company policies and procedures, as well as all applicable federal, state, and local regulations including OSHA, EPA, lead-based paint, and Fair Housing requirements
- Communicate proactively with the Turns and Service Coordinator and leadership regarding work order status, parts needs, and scheduling conflicts
- Be available for on-call service, weekend, and evening work as needed
- Pursue ongoing professional development and skill-building to expand self-performance capabilities
Benefits
- Competitive salary with overtime pay for hours worked beyond 40 per week
- Performance-based bonus opportunity
- Health, dental, and vision insurance
- Paid time off and holidays
- Company vehicle or mileage reimbursement
- Tool allowance
- Professional development opportunities and ongoing training
