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Job description
Provide 2nd tier technical support to clients and associates, troubleshoot and resolve complex technical problems, and serve as a subject matter expert for designated products.
Answer client inquiries, troubleshoot and diagnose technical problems, mentor and coach associates, and assist in leading change initiatives.
Must have a flexible work schedule, be willing to work on call, and have advanced communication and leadership skills.
Company
Tech, Software & IT Services
Infinite Computer Solutions is a global technology modernization partner that delivers next‑generation IT services and digital engineering, helping organizations translate digital transformation into tangible business value. Leveraging an AI‑first strategy, the company blends leading technologies, innovative platforms, and industry‑specific accelerators across sectors such as healthcare, finance, telecom, media, energy, and government. With a workforce of over 23,000 professionals spread across 20+ global locations, Infinite collaborates closely with clients to design and implement tailored, client‑focused solutions that drive measurable outcomes. Recognized by industry analysts such as ISG, Avasant, and Everest Group, Infinite’s blend of deep technical expertise, practical know‑how, and a culture of innovation sets it apart as a trusted partner for complex digital initiatives.
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