Infor is a global leader in business cloud software products for companies in industry-specific markets.
We are seeking an experienced Application Support Operations Manager to lead their assigned team of support analysts and optimize our support operations. The role is responsible for effectively guiding team members and ensuring they have the required technical and product knowledge to address customer issues. The role will contribute to shaping the organizational culture, fostering collaboration within the team and cross-functionally with key stakeholders, while proactively identifying and addressing obstacles to enhance both team performance and customer experience.
Infor is a global leader in business cloud software products for companies in industry-specific markets.