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Job description
Join our Managed Services team as a proactive Analyst, supporting clients with service tickets, building stakeholder relationships, and working with modern automation and cloud technologies.
Manage service tickets, provide updates and resolutions to clients, build rapport with client stakeholders, and prepare reports on ticket volumes and resolution times.
Strong written and verbal communication skills, ability to manage multiple tickets and priorities, and hands-on experience with automation platforms such as UiPath and/or Microsoft Power Platform.
Company
Tech, Software & IT Services • Education
Innovior System Solution is a technology firm that delivers end‑to‑end intelligent solutions across robotics, Internet of Things (IoT), artificial intelligence (AI), and education technology. Leveraging expertise in custom automation, machine‑learning, computer vision, and smart learning platforms, the company designs, builds, and deploys scalable systems that enhance operational efficiency and drive business growth for clients in multiple industries. By integrating cutting‑edge hardware and software, Innovior enables organizations to adopt Industry 4.0 capabilities, gain actionable insights from data, and accelerate digital transformation.
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