Service Desk Representative

The Service Desk Representative is responsible for supporting all desktop hardware, software, and telecommunications equipment. The role responds to customer inquiries in person, via phone, email, and chat.

Requirements

• Bachelor's degree (field related) or equivalent experience required
• 2-4 years of overall experience is required
• Must have a minimum of one year helpdesk experience in a corporate environment, two years preferred
• Must have a comprehensive knowledge of computer hardware/software concepts

Benefits

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year