Adviser Services Team Leader

Lead a high-performing Adviser Services team and deliver operational excellence and service improvements. Collaborate with stakeholders and build team capability to reduce business risk.

Requirements

• Proven experience leading teams in financial services or insurance operation
• Strong understanding of service delivery, SLAs and customer outcomes
• Demonstrated ability to drive operational and process improvements
• Experience managing competing priorities in a fast-paced environment
• Knowledge of personal and business risk products
• Strong stakeholder management and communication skills
• Analytical and practical problem-solving capability
• Sound understanding of risk, compliance and regulatory requirements