Customer Service Representative

The Customer Service Representative will provide prompt, courteous customer service, answering inquiries and processing requests from customers, utilizing policy forms, insurance law, and internal procedures. Thorough documentation of telephone calls, changes, and written correspondence is required.

Requirements

• High school diploma or GED equivalent
• Insurance background preferred
• Up to 2 years of proven customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with Microsoft Office products

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability