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Job description
The Customer Support Engineer will work with the KLA Services team to maintain the high performance and productivity of our products through a flexible portfolio of services. This includes proactive management of tools, expertise in optics, image processing, and motion control, and an extensive parts network.
The Customer Support Engineer will develop capabilities in the use of all available diagnostic resources, troubleshoot problems in software and electronics, and work on electromechanical equipment within a cleanroom environment.
The ideal candidate will have analytical skills, strong interpersonal/communication skills, and the ability to work under pressure and stringent timelines. Experience or knowledge of semiconductor manufacturing process is preferred.
Company
Manufacturing • Tech, Software & IT Services
KLA is a global leader in semiconductor process control, delivering advanced equipment and services that drive innovation across the electronics industry. The company specializes in process-enabling solutions for wafer and reticle manufacturing, integrated circuits, packaging, and printed circuit boards, leveraging cutting-edge metrology, inspection, and AI-powered analytics. KLA’s multidisciplinary teams—physicists, engineers, data scientists, and problem-solvers—partner with leading customers worldwide to design solutions that push the boundaries of performance and yield. Its distinctive blend of industry-leading technology, deep scientific expertise, and collaborative innovation positions KLA at the forefront of semiconductor and emerging nanotechnology markets.