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Job description
The Customer Support Engineer will work with the KLA Services team to maintain the high performance and productivity of KLA products through a flexible portfolio of services. The role requires analytical skills, ability to troubleshoot problems in software and electronics, and strong interpersonal/communication skills.
Develops capabilities in use of all available diagnostic resources, troubleshoots problems in software and electronics, and works on electromechanical equipment within a cleanroom environment.
The ideal candidate will have experience or knowledge of semiconductor manufacturing process, strong troubleshooting skills, and proficiency in working on electromechanical equipment within a cleanroom environment.
Company
Manufacturing • Tech, Software & IT Services
KLA is a global leader in semiconductor process control, delivering advanced equipment and services that drive innovation across the electronics industry. The company specializes in process-enabling solutions for wafer and reticle manufacturing, integrated circuits, packaging, and printed circuit boards, leveraging cutting-edge metrology, inspection, and AI-powered analytics. KLA’s multidisciplinary teams—physicists, engineers, data scientists, and problem-solvers—partner with leading customers worldwide to design solutions that push the boundaries of performance and yield. Its distinctive blend of industry-leading technology, deep scientific expertise, and collaborative innovation positions KLA at the forefront of semiconductor and emerging nanotechnology markets.