Customer Support Specialist

Leadfeeder turns B2B websites into lead generation engines. We're a remote-first, international team building the next generation of lead generation technology for B2B marketers. Join us and help redefine how B2B companies generate leads from the signals already happening on their website.

Requirements

• Experience in a customer-facing B2B role
• Experience working in a B2B SaaS environment
• Strong written communication skills and confidence supporting customers across chat and email
• Strong follow-through, attention to detail, and a solution-oriented mindset
• A customer-first approach and the ability to communicate with clarity and empathy

Benefits

• A high performing team that supports each other and celebrates success together
• Flexible working hours as well as the possibility to work fully remotely or in one of our offices or in a hybrid model
• Attractive benefits and rewards
• Team events
• Mental Health support with Auntie