Manager, Customer Success International

Ready to Help Shape the Future of Legal Tech?! At Litera, we don’t just build software, we transform how the world’s top law firms operate.

Requirements

• Proven experience leading Customer Success or Account Management teams in a global or international context.
• Strong record of driving adoption, retention, and value realization across diverse customer segments.
• Comfortable operating across regions, cultures, and time zones.
• Executive‐level communication skills with the ability to engage senior customer stakeholders.
• Data‐driven, with experience using customer health, adoption, and renewal metrics.
• Collaborative leader experienced in working cross‐functionally within a matrixed organization.

Benefits

• Team. A culture where people show up for each other and do the right thing.
• Reach. A truly global team solving complex, meaningful problems.
• Opportunity. Real growth opportunities, not just talk about them.
• Technology. Work at the intersection of legal expertise and cutting-edge AI.
• Impact. The chance to make an impact at scale, not just contribute.