Voice AI Engineer (Mid/Senior)

Lucidya is a fast-growing SaaS company building AI-powered customer experience solutions for enterprises across the MENA region. We are now launching a new AI Agents business unit, focused on building AI Agent platforms and solutions to solve critical pain-points in Customer Experience.

Requirements

• 3+ years of hands-on experience building and deploying Voice Agents, with a proven track-record of achieving business value
• Strong programming skills in Python (Java is a plus)
• Solid understanding of LLMs, prompt engineering, and agent frameworks
• Hands-on experience with voice systems (ASR, TTS, or conversational IVR)
• Practical experience with likekit and similar
• Experience deploying AI models into production or production-like environments
• Familiarity with speech concepts: WER, phonemes, prosody, barge-in, endpointing
• Experience with cloud infrastructure (AWS/GCP/Azure)
• Ability to analyze complex problems and design innovative AI-driven solutions
• Strong systems thinking, understanding how models behave in real-world environments
• Curiosity and commitment to continuous learning in a fast-evolving AI landscape
• Proactivity is key - not just a task doer
• Comfortable working in cross-functional, product-driven teams
• Able to clearly document and explain technical concepts to diverse stakeholders