Lucidya is a fast-growing SaaS company building AI-powered customer experience solutions for enterprises across the MENA region. We are now launching a new AI Agents business unit, focused on building AI Agent platforms and solutions to solve critical pain-points in Customer Experience.
Requirements
- 3+ years of hands-on experience building and deploying Voice Agents, with a proven track-record of achieving business value
- Strong programming skills in Python (Java is a plus)
- Solid understanding of LLMs, prompt engineering, and agent frameworks
- Hands-on experience with voice systems (ASR, TTS, or conversational IVR)
- Practical experience with likekit and similar
- Experience deploying AI models into production or production-like environments
- Familiarity with speech concepts: WER, phonemes, prosody, barge-in, endpointing
- Experience with cloud infrastructure (AWS/GCP/Azure)
- Ability to analyze complex problems and design innovative AI-driven solutions
- Strong systems thinking, understanding how models behave in real-world environments
- Curiosity and commitment to continuous learning in a fast-evolving AI landscape
- Proactivity is key - not just a task doer
- Comfortable working in cross-functional, product-driven teams
- Able to clearly document and explain technical concepts to diverse stakeholders