​​Customer Success Consultant - Post-Sales / Solution Delivery

The Customer Success Consultant (CSC) owns the post-sale customer relationship and is accountable for implementation, adoption, value realization, retention readiness, and expansion identification across an assigned portfolio of customers.

Requirements

• 3+ years in Customer Success, Account Management, or post-sales SaaS roles
• Experience managing complex B2B or enterprise customers
• Strong executive communication and facilitation skills
• Ability to translate product capabilities into business outcomes
• Highly structured, disciplined, and documentation-driven

Benefits

• Annual base salary is £60k-£65k, depending on qualifications
• An annual performance-based bonus to recognize personal excellence
• Annual tech stipend to get what you need to do your best work
• Flexible remote first work environment and a diverse, global team
• Opportunities for career advancement as Lumivero grows