Store Manager

The Store Manager position is a salaried role responsible for providing daily leadership to all positions within the store, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. The role involves promoting products and services to guests, developing sales and technical teammates to produce a consistent 5-star Guest experience, and ensuring sales goals are achieved.

Requirements

• Guest and team focused mindset
• Extensive experience in customer-facing, customer-centric environments
• Excellent verbal and written communication skills
• Business mentality with the drive to exceed established goals
• Basic math skills to calculate figures and amounts
• Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment
• Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions
• Ability to effectively mentor, coach and develop teammates
• Ability to problem solve and resolve customer complaints
• High School Diploma or equivalent
• Demonstrated leadership experience in a retail/sales environment
• Proven ability to manage, drive and deliver financial results while controlling costs
• Ability to influence and motivate a team to achieve set goals and objectives
• Ability to problem solve, manage inventory, merchandising, and customer service
• Communications skills to effectively communicate with teammates and guests
• Complete all Monro required training with the guidelines and timing provided
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)

Benefits

• Performance based incentives
• Paid vacation for Full Time Teammates
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time Teammates
• Employee Access Perks
• Career Advancement Opportunities