Front Office Manager

Montage International seeks a Front Office Manager to manage and operate the front office, guest services, reservations, and concierge departments. The ideal candidate will have 3-5 years of leadership experience in a luxury hotel, strong knowledge of hotel operations, and excellent guest service skills.

Requirements

• College degree preferred
• 3 to 5 years leadership experience in a luxury hotel
• Experience and knowledge of hotel operations is required
• Opera experience preferred
• Work positively in a team environment
• Excellent driving record
• Exceptional guest recovery skills
• Ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction
• Excellent organizational and time management skills
• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
• Must possess a positive attitude
• Must be willing to participate in a learning environment
• Must integrate company values throughout all interactions
• Must be able to quickly adapt to effectively using new software products
• Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance (presumably)