Lead Professional Services Engineer

Lead Professional Services Engineer role at NiCE, responsible for customer-facing consultative performance, technical configuration, and business tasks in Nice CXone products implementation and deployment.

Requirements

• Customer-facing consultative performance in Nice CXone solutions provisioning, implementation, and deployment
• Technical configuration and programming as required
• Project management, cost proposal development, risk analysis, and change control
• Business analysis, business area assessment, user needs analysis, and business systems design
• Supervision and mentorship of junior level client staff and Nice CXone staff

Benefits

• Company-matched 401(k) plan
• Generous parental leave
• Tuition reimbursement