Product Customer Success Manager, CX
NICEAtlanta, Georgia, United States
Posted March 23, 2026
Full Time
About the Company
NiCE Ltd. is a software company that delivers extraordinary customer experiences, fights financial crime, and ensures public safety.
Job Description
Join NiCE as a Product Customer Success Manager and own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed.
Requirements
- Managed post-sale customer relationships for enterprise or strategic accounts
- Used data analysis to guide customer decisions and executive conversations
- Presented insights and recommendations directly to customer stakeholders
Benefits
- Comprehensive health and wellness program
- Life insurance and disability plans
- 401k Matching