Senior HRBP, Cognigy

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. We’re seeking a confident HR Business Partner to provide a full range of HR support and leadership to a hugely strategic, critical line of business: Customer Service Automation.

Requirements

• Work with senior management and the HR team to develop and implement HR plans and solutions
• Partner with Director, Human Resources and the business on organizational design, workforce planning, talent management, succession planning and all other relevant HR processes
• Provide management coaching to front-line managers and senior leaders
• Assess assigned business unit's training needs and conduct 1x1 and group training sessions as appropriate
• Review and analyze business metrics including data on retention and employee experience to recommend actions/changes
• Consult with business and Finance on headcount planning and reporting, ensuring deep understanding of headcount management and movement
• Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling
• Work with front-line managers and employees to address sensitive employee relations issues, fairly representing all interests
• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the client group
• Partner with Talent Acquisition on recruitment within the organization, including candidate assessment, supporting internal mobility and ensuring compliance with processes and procedures

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave