Front Desk Agent
Nobu Hotel Palo AltoPalo Alto, California, United States
Posted March 9, 2026
25.85 - 26.85
Full Time
About the Company
Nobu Hotel Palo Alto is a luxury boutique hotel that blends contemporary Japanese aesthetics with West Coast sophistication, providing guests with an oasis for relaxation and rejuvenation. The property features a signature Ryokan-inspired experience, including 24‑hour secure access, private teak onsen tubs, and custom linen yukata robes. Guests can also enjoy exclusive seating at the Nobu restaurant, renowned for its world‑class Japanese cuisine. By marrying traditional Japanese hospitality with modern luxury amenities, the hotel offers a unique, immersive stay that appeals to discerning travelers seeking both comfort and cultural authenticity.
Job Description
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of the stay to meet the hotel’s high standard of quality.
Requirements
- Greet guests immediately with a friendly and sincere welcome, registers, and assigns rooms to guests.
- Provides information to the Guest regarding the hotel and its services.
- Completes the registration process by inputting and retrieving information from the computer system.
- Handles cash, makes change and balances the assigned cash bank.
- Answers internal calls related to housekeeping or engineering requests and dispatches the appropriate personnel.
- Fields Guest complaints, conducting thorough research to develop the most effective solutions.
