Sr. Director, Revenue Operations

Observe.AI is a company that provides a Customer Experience AI platform. They are looking for a Sr. Director, Revenue Operations to build a world-class RevOps function and drive high-impact, data-led decision-making.

Requirements

• 10+ years in RevOps, Sales Ops, or GTM Strategy
• 5+ years in senior leadership roles
• Proven experience building and scaling RevOps in high-growth SaaS environments
• Track record of building RevOps functions from ~$20M to $100M+ ARR
• Deep expertise in both direct enterprise sales and partner/channel ecosystems
• Strong systems thinker with hands-on experience across Salesforce, forecasting tools, CS platforms, and product analytics
• Experience leveraging data, automation, and AI to drive GTM efficiency and forecasting accuracy
• Strong command of SaaS metrics (ARR, NRR, CAC/LTV) and revenue modeling
• Executive presence with the ability to influence C-level stakeholders
• Understanding of how AI/Agentic systems are reshaping CX and GTM strategies

Benefits

• Competitive compensation including equity
• Excellent medical, dental, and vision insurance options
• Flexible Paid Time Off
• Additional Time to Recharge
• 401(k) plan
• Quarterly Lifestyle Spending Account
• Monthly Mobile + Internet Stipend
• Pre-tax Commuter Benefits