Director, Technical Account Management (East)

Obsidian Security is a fast-growing company that is transforming how SaaS is secured. They are seeking a Director of Technical Account Management (TAM) to build and lead a high-performing TAM organization serving their largest customers. The role involves building systems, processes, and talent to scale customer value while executing at key Marquee customers.

Requirements

• 10+ years in customer-facing post-sales/services roles (TAM, Services Delivery/Consulting, Solutions Engineering/Architecture, Customer Success Architecture etc.)
• 5+ years leading TAM/CS teams supporting large enterprises
• Proven operator as a player–coach: you can personally lead top accounts while building people, process, and tooling for scale
• Demonstrated strategic account management in complex environments
• Enterprise credibility across security and IT
• Strong exec presence and communication
• Data-driven mindset with command of health/risk models, cohort metrics, and leading indicators

Benefits

• Competitive compensation with equity and 401k
• Comprehensive healthcare with dental and vision coverage
• Flexible paid time off and paid holiday time off
• 12 weeks of new parent or family leave
• Personal and professional development resources