
Job description
Join the Workplace Technology Team in Okta's Business Technology organization to drive clarity, collaboration, and accountability in everything we do. As an IT Support Engineer, you will be responsible for providing world-class dynamic technology support for employees and maintaining in-office technologies.
Provide onsite and remote IT support to employees, troubleshoot and resolve issues related to Windows, macOS, VPN, email, Zoom, and collaboration tools. Assist with onboarding activities, incident and operational management, inventory and asset management, conference room and infrastructure support, and business and leadership support.
We are seeking a candidate with 1-2+ years of experience supporting internal or external customers in an IT Service Desk environment, 2+ years of experience supporting Mac and Windows devices, and 2+ years of experience working in a heavily SaaS-based environment. The ideal candidate should be proficient in troubleshooting Windows and Mac platforms, leveraging their expertise in Jamf and Intune.
Company

Tech, Software & IT Services
Okta is a leading identity management platform that offers comprehensive solutions for identity, access, and single sign-on across various industries. With services including cloud security, mobile management, and SaaS integration, Okta empowers organizations to secure user identities and streamline access controls efficiently.
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