Service Delivery Specialist

Origina is seeking a Service Delivery Specialist to join their team. The role involves performing time-sensitive activities to ensure software products are suitable for Origina support and relevant assets are captured by customers during onboarding. The successful candidate will have excellent organization and time management skills, with a thirst for knowledge and the ability to learn technical concepts quickly.

Requirements

• Excellent organization and time management skills with attention to detail
• Process orientated with strong problem-solving skills and logical thought processes
• A thirst for knowledge with the ability to learn and understand technical concepts quickly
• Good Excel skills and confident in the use of software programs and tools
• Confident working with large amounts of information and volumes of data
• Excellent interpersonal skills with the ability to build and maintain effective relationships
• Strong presentation, communication and writing skills
• High-performance mindset that is result oriented
• Understanding of standard IT terminology and concepts
• Basic knowledge of IBM/HCL products and licensing preferred
• Ability to work in a way that aligns with our values of Trust, Fairness, Relationships, and Opportunity

Benefits

• Competitive compensation
• Hybrid, flexible working model
• High-level Health, Dental, and Vision insurance
• STD and Life/AD&D cover
• 22 days PTO each year with additional days earned based on your tenure
• Additional 10 Federal/Regional holidays
• Generous Maternity & Paternity leave
• 4% 401k match
• $200 annual wellness benefit
• $1,000 professional development benefit
• Flexibility of working remotely from anywhere for up to 4 weeks per year
• A dedicated Volunteer Day to give back to your community and support meaningful cause
• Employee Assistance Program
• Fun and inclusive environment with regular events organized by Engagement, and Inclusion Committees