Strategic Account Manager

We are seeking a Strategic Account Manager to join our Client Success team in Singapore. This role is responsible for owning and growing a portfolio of strategic enterprise and key accounts, with a strong focus on renewals, expansion, and executive-level relationships.

Requirements

• 3-5+ years of experience in enterprise SaaS sales, key account management, or strategic account management within the APAC region
• Proven experience managing large, complex enterprise accounts and engaging confidently with C-level and senior decision-makers
• Strong executive presence with excellent communication, presentation, and stakeholder management skills
• Demonstrated success driving account expansion, renewals, and long-term customer value, not just net-new logos
• Experience navigating multi-stakeholder buying groups and enterprise sales cycles
• Background or exposure to Life Sciences, Manufacturing, Engineering, Chemicals, or R&D-led organizations is a strong plus
• Experience in enterprise SaaS environments preferred
• Proficiency in Mandarin Chinese is a nice-to-have
• Highly self-motivated, commercially driven, and comfortable operating in a fast-paced, high-growth environment
• Strong sense of ownership and collaboration, with experience working cross-functionally

Benefits

• Employee insurance benefits including outpatient, medical, personal accident, critical illness and dental coverage upon day one
• Annual leave allowance, medical leave, marriage leave, paternal leave, unpaid infant care leave, childcare leave, compassionate leave policies
• Small monetary gifts from Patsnap for milestone moments and life events
• Additional flexible benefits for employees who have served 3 years and above