Trainer

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). As our Trainer, you’ll deliver engaging learning experiences that drive performance, confidence, and customer outcomes.

Requirements

• Design & Develop: Create high-quality training content for onboarding and upskilling programs
• Facilitate Deep Learning: Lead structured sessions using scenario-based learning and real-call examples
• Bridge the Gap: Translate complex Telco hardship processes into practical, step-by-step guidance
• Partner for Success: Collaborate with Operations and Quality teams to identify capability gaps
• Continuous Improvement: Maintain and update all training materials and job aids

Benefits

• Access an unlimited mental health and well-being platform
• Access to everyday savings with employee benefits provider Flare