Director, Client Success - Labor Market
Progyny, Inc.New York, New York, United States
Posted April 2, 2026
145000 - 160000 USD
Full Time
About the Company
Progyny is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans, and benefit purchasers.
Job Description
The Director, Client Success - Labor Market role is responsible for working with labor groups and their consultants and brokers to maintain exemplary service and create value, loyalty, satisfaction, and retention.
Requirements
- Establish, cultivate, and manage the plan-client relationship at multiple levels
- Build relationships with key plan-client stakeholders, consultants, and brokers
- Create and execute on the strategic retention and growth plan for each assigned group
- Must be able to articulate Progyny's value to professionals, executives, and strategic partners
Benefits
- Paid family and parental leave
- Preconception, fertility, and family building benefits (including egg freezing, IVF, and adoption support)
- Family and pet care fund
- Menopause and midlife care
- Health, dental, vision, and life insurance options
- Free mental health and wellness support
- Paid time off, including vacation, sick leave, personal days, and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Learning and development programs
- Mentorship program
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks