Customer Success Manager

Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated Customer Success Manager to ensure customers realize the full value of Proofpoint's products and services, ultimately maximizing renewals and add-on transactions.

Requirements

• Customer Success Management or post-sale Account Management experience in a SaaS organization
• Ability to articulate customer business requirements and serve as the customer voice internally
• Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership
• Ability to work independently and ability to adapt quickly with a positive attitude

Benefits

• Competitive compensation
• Comprehensive benefits
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities