Sr. Customer Success Manager

Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team as a Sr. Customer Success Manager. The mission is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions.

Requirements

• 4-year college degree in a business area, technical area or equivalent
• 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas
• Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice
• Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership

Benefits

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities