Call Center Agent
RayaCX6th of October, Giza, Egypt
Posted January 6, 2026
Full Time
About the Company
RAYA CX has provided next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa since 2001.
Job Description
We are seeking a Call Center Agent to provide exceptional customer service to banking clients, resolve inquiries, and offer solutions. This role involves handling customer transactions, explaining products and services, and ensuring customer satisfaction.
Requirements
- Customer Service, Communication, and Problem-Solving skills
- Knowledge of Banking Products and Services
- Ability to Handle Customer Inquiries and Transactions
- Attention to Detail and Accuracy
- Computer Proficiency in CRM software and MS Office
- Ability to Work in a Fast-Paced Environment