Senior Support Engineer

Redpanda is a pioneer in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. As a Technical Support Engineer, you will provide world-class support for Redpanda’s range of products and services.

Requirements

• 3+ years of experience in L3 support of enterprise products
• Strong understanding of Linux troubleshooting commands and regular expressions
• Experience with deploying and troubleshooting applications in Kubernetes
• Strong experience with public cloud providers and containerization
• Proficiency in bash scripting and/or Python
• Willingness to participate in an on-call rotation
• Excellent written communication skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance