Deputy CRM Manager
Savills VietnamHo Chi Minh City, Vietnam
Posted January 5, 2026
Full Time
About the Company
Savills Vietnam is a subsidiary of Savills, a leading global real‑estate advisory firm with more than 40,000 experts in over 600 offices worldwide. With a 30‑year presence in Vietnam, the company employs over 2,500 professionals across offices in Hanoi and Ho Chi Minh City, delivering comprehensive services in residential, commercial, industrial, and investment real‑estate markets. Leveraging the firm’s international network and local market knowledge, Savills Vietnam offers end‑to‑end solutions—from property valuation and transaction advisory to development consulting and portfolio management. Its distinctive value lies in combining global best practices with deep regional expertise, enabling clients to navigate complex real‑estate landscapes with confidence.
Job Description
The Deputy CRM Manager will support the CRM team at Crescent Mall by building partnerships with in-mall and external brands, enhancing customer retention and loyalty through CRM strategies, and managing the mobile app and CRM platform.
Requirements
- Bachelor's degree in relevant fields such as Marketing, Communications, Commerce, Business Administration, or equivalent
- At least 35 years of experience in CRM, partnership marketing, or brand management
- Excellent in communication, negotiation, and relationship management
- Strategic thinker with hands-on execution capability and proactive mindset
- Familiar with CRM tools, app platforms, EDM, Wifi marketing, and user data analysis
- Proficient in English (verbal and written)
- Retail, shopping mall, or loyalty program experience is a strong plus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance