Sr. Channel Account Manager (Voice Compliance & SaaS Solutions)
SmarshJohannesburg, Gauteng, South Africa
Posted August 4, 2025
Full Time
About the Company
Smarsh is a leading provider of cloud-native digital communications capture, retention, and oversight solutions. The company helps regulated organizations identify regulatory and reputational risks within their communications data, offering services such as email archiving, social media archiving, and risk-based surveillance. With a global client base including top banks, brokerage firms, and government agencies, Smarsh transforms oversight into foresight by surfacing critical signals in digital communications.
Job Description
Smarsh is seeking a Senior Channel Account Manager to drive regional growth through strategic channel partnerships across South Africa and the broader SADC region. This role focuses on CallCabinet’s voice compliance and SaaS recording solutions, enabling partners to grow recurring revenue and deliver measurable value to customers. The ideal candidate has a proven track record in SaaS and unified communications, understands channel dynamics, and thrives in complex sales environments.
Requirements
- 7+ years of experience in channel sales or partner management within the SaaS, UC, compliance, or enterprise software space
- Strong track record of exceeding revenue targets through partners in regulated or B2B enterprise environments
- Familiarity with voice compliance, call recording, archiving, or cloud communications ecosystems
- In-depth understanding of channel dynamics in Southern Africa
- Strategic mindset combined with a hands-on approach
- Excellent communication, partner engagement, and negotiation skills
- Experience working with Salesforce, PRM platforms, and CRM/reporting tools
- Willingness to travel regionally (~20–30%)
Benefits
- Competitive salary
- Opportunities for growth and development
- Collaborative and innovative work environment
