The Account Coordinator is responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. The role involves supporting the Account Management team, troubleshooting escalated items, and collaborating with cross-functional teams to resolve client issues.
Requirements
- Act as a designated support resource for assigned Account Managers
- Complete reporting and data requirements
- Responsible for troubleshooting escalated items
- Responsible for completing data audit requests
- Support ad-hoc projects assigned by leaders
- Collaborate with cross-functional internal teams for client issue resolution
- Engage to creatively and appropriately find solutions to client and team needs
- Meet established cross-functional OLA's
Benefits
- Highly competitive wellness benefits
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- Paid Company Holidays
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
