Remote Customer Service & Data Entry Specialist (QuickBooks)
The Hello TeamUnited States
Posted December 12, 2025
Full Time
About the Company
The Hello Team is a 24‑hour call‑answering and lead‑management service tailored for the home‑healthcare sector. Their multilingual agents—English, Russian, Uzbek, and Spanish—handle inbound calls, capture customer information, book appointments, and add new leads to your CRM, all while maintaining HIPAA compliance. Leveraging proprietary scripting software and industry‑specific training, the team ensures high‑quality interactions that keep your business open around the clock. With a focus on seamless communication and data security, The Hello Team differentiates itself by combining round‑the‑clock support, multilingual expertise, and a tech‑driven approach to lead capture and appointment scheduling.
Job Description
We are seeking a reliable and detail-oriented Remote Customer Service & Data Entry Specialist (QuickBooks) to assist with customer service, data entry, and billing functions.
Requirements
- Proficient level of English (written and spoken)
- Excellent interpersonal and communication abilities to collaborate effectively with teams, leadership, providers, and clients
- Strong problem-solving, multitasking, and organizational abilities
- High accuracy in data entry with the ability to follow established processes and identify issues
- Basic knowledge of QuickBooks (required)
- Reliable, detail-oriented, with a positive attitude and a professional approach to problem-solving
- Excellent Email etiquette
- Prior experience in roles such as administrative assistant, data entry, secretary, personal assistance, operations support, or other relevant positions
- Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision
Benefits
- 100% remote work
- Compensation in USD
- Full-time position with 40 hours weekly
- Great work environment with potential for growth