Remote Personal Assistant
The Hello TeamUnited States
Posted December 12, 2025
Full Time
About the Company
The Hello Team is a 24‑hour call‑answering and lead‑management service tailored for the home‑healthcare sector. Their multilingual agents—English, Russian, Uzbek, and Spanish—handle inbound calls, capture customer information, book appointments, and add new leads to your CRM, all while maintaining HIPAA compliance. Leveraging proprietary scripting software and industry‑specific training, the team ensures high‑quality interactions that keep your business open around the clock. With a focus on seamless communication and data security, The Hello Team differentiates itself by combining round‑the‑clock support, multilingual expertise, and a tech‑driven approach to lead capture and appointment scheduling.
Job Description
We are seeking an energetic, organized, and proactive Remote Personal Assistant to keep daily operations running smoothly in a fast-paced environment.
Requirements
- Coordinate and manage scheduling
- Handle incoming customer service calls
- Lead collections efforts
- Perform bookkeeping duties
- Manage daily administrative tasks
- Prepare reports and conduct research
- Keep daily operations organized and running efficiently
- Draft, edit, and proofread emails, documents, and presentations
- Manage communication, including answering calls, and performing follow-ups
- Maintain and update contact lists and databases
- Assist in organizing virtual events and team meetings if necessary
- Track deadlines and ensure timely completion of tasks and projects
- Provide reminders and status updates to team members and stakeholders
- Assist with travel arrangements, when required
- Help identify and implement process improvements to enhance team efficiency
- Perform general administrative and data-related tasks as needed
Benefits
- 100% remote work
- Full-time position with 40 hours weekly
- Great work environment with potential for growth